Finding Peace of Mind: How Center Hill Property Management Helped Us Share "Serenity Now"

One of the most overlooked benefits of using a property management company is the significant reduction in stress for property owners. Knowing that experienced professionals are handling your property allows you to enjoy the financial benefits of your investment without the constant worry about day-to-day operations. After partnering with Escape to Center Hill, Anjou Gerhardt and her family learned that owning a vacation rental home can still be about creating memories and reaping the rewards, not being bogged down by everyday operations. 

When Lane and I decided to transition from simply owning a vacation home to sharing it through short-term rentals, we knew we needed a reliable property management partner. Enter Escape to Center Hill. Since the end of April 2024, their team has been dedicated to ensuring our property is well-maintained and a sanctuary for guests looking for a memorable escape.

Their local expertise and professionalism initially drew us to their services. Our first meeting with Holly was an experience that exceeded our expectations. She took the time to explain the ins and outs of the rental process, outlining what to expect in the first year and the various services they provide. 

One of our biggest concerns about transitioning to a vacation rental was ensuring that any property-related issues were resolved quickly, especially since we couldn't always be on-call. Escape to Center Hill immediately put those worries to rest. They have a dedicated maintenance number available to all guests. For less urgent issues, their maintenance is always handled promptly without disruption. 

Under their management, Serenity Now’s cleanliness and upkeep are incredible. After each guest's departure, a thorough cleaning is performed, and any needed maintenance, such as HVAC filter changes, is addressed without delay. Their pre-guest walkthrough ensures everything is in perfect condition. 

One of the standout features of partnering with Escape to Center Hill is their owner's portal. It caters to our scheduling needs while managing guest bookings through the Center Hill Chalets website and platforms like Airbnb and VRBO. This level of organization and accessibility has been a game-changer for us. It allows me to focus on what truly matters—the experiences created within Serenity Now. 

Serenity Now has transformed into a space where our family, friends, and now guests from all over the country can share time together. Our beautiful lake house is not just ours; it's a place where memories are made. As I often say, who doesn't need a little "Serenity Now"?